On Wednesday, March 17, the clinic, which is Ohio’s first mass vaccination site, officially opens to the public at 8 a.m.
If you have an appointment at the clinic or are hoping to schedule one soon, here is what you need to know – from signing up, to what to expect when you receive your shot.
General clinic information
The clinic is open every day of the week
from 8 a.m. to 8 p.m.
The general public should enter the
Wolstein Center at Gate B, at the corner
of Carnegie and East 21st, officials said.
Those who are not able to walk down
steps or need accommodations such as
wheelchair access should enter at Gate
A, which faces Prospect Avenue.
If people arrive at the wrong entrance,
they will be instructed to the correct
entryway by volunteers, officials said.
Ohio National Guard Brigadier Gen.
Rebecca O’Connor advises people to
arrive no sooner than 30 minutes before
their scheduled appointment.
“We’re going to have 6,000 people
flowing through this facility a day, and
so to make sure that we manage that
flow, [and] don’t have too many at one
point and not enough … we kind of need
people to stay within that half an hour of
arrival,” O’Connor said.
How do you sign up?
People can sign up for an appointment
by visiting the state’s online registration
portal and typing in the Wolstein
Center’s address – 2000 Prospect
Avenue – or by calling 833-427-5634. For
additional assistance, Cuyahoga County
residents can call the United Way’s 2-1-1
Appointments go fast, and most are
already filled for the first two weeks of
the clinic. However, a few slots are still
available this month with more to come,
according to the state’s website.
Some doses are held back each week
for community partners and churches
to distribute to underserved groups in
the area, and if there are leftover doses
from that pool, they will re-open on the
website on Sundays, Gov. Mike DeWine
How do you cancel your
If an individual scheduled online
through the state’s website, they can
cancel to cancel their appointment. This
link can also be found at the bottom of
their appointment confirmation email.
The link will take them to a webpage
where they are asked to enter the cell
phone number or email address they
used when booking, as well as the
appointment confirmation number. If
they need to schedule for a new time,
they can do so on this page as well.
Will the clinic take walk-ins?
The site is not able to accommodate
in appointments at this time,
What happens if there are
leftover shots or cancellations?
Any extra doses left at the end of the
day will be given to people already on
a waiting list through the state’s health
department, O’Connor said.
“If we have any vaccinations left over
at the end of the day, or if we have
a high no-show rate, we can call in
those people or maybe open up some
appointments,” she said.
The state is working with local health
departments in the area to coordinate
those waitlists, she added.
What should you expect when
Individuals will first wait in a line
outside of Gate B at the corner of
Carnegie and East 21st, or Gate
A on Prospect if needing special
accommodations. They will get their
temperature checked at the door and
must have a temperature below 100.4
degrees Fahrenheit to enter.
After checking in, they will stand in an
indoor queue line that goes through the
lobby, down the auditorium steps and
onto the floor of the convocation center,
where 480 chairs are lined up.
The vaccine administrators will then
bring the shots to those who are seated,
“The vaccinators will come with
carts, rolling them down the aisle, and
administering the vaccination at that
time,” she said. “The customers will then
wait their 15 or 30 minutes, depending
on their health screening, and then they
will be able to leave.”
The goal is for people sitting in the front
row to be done with their 15-minute
waiting period by the time the
vaccinators have reached the back row,
she said. The flow of vaccinations will
be continuous, with about 500 people
getting shots per hour, she added.
For people who are not able to get
down to the convocation floor or need
other assistance, a separate area in the
building is set up with about 80 chairs,
where the vaccine flow process will be
the same, O’Connor said.
After receiving the shot and being
cleared from the waiting period, people
will exit the building and their chairs
will be cleaned, moving on to the next
people in line, she added.
Where can you park?
Individuals can park in several CSU lots
surrounding the Wolstein Center for free
during the clinic. The City of Cleveland
released a parking map that shows all
of the free lots as well as street parking
How can you get there?
The Greater Cleveland RTA and
Laketran in Lake County are offering
free transportation to the site. There is
a bus drop-off at the corner of East 21st
Street and Prospect and a ride-share
drop off around the corner by Carnegie
What if the person getting
vaccinated does not speak
Interpreters for six different languages
will be on-site to assist non-English
speaking individuals, O’Connor said.
The languages spoken include Spanish,
French, Arabic, Russian and Mandarin.
To assist non-English speaking
individuals, some clinic instructions are
written in other languages, pictured
here, and several interpreters will be
on-site to assist. [Anna Huntsman /
Which vaccines are being
The Pfizer vaccine will be distributed
for the first three weeks, with second
doses given out weeks 4 to 6. The
clinic will then switch to the one-dose
Johnson and Johnson vaccine for
weeks 7 and 8.
How do you schedule your
People who receive the Pfizer vaccine
at the clinic will be scheduled for their
second dose while they are there for
their first shot. The appointment will
be the same day of the week and time
as their first shot, just three weeks later,
Who is running the site?
The clinic is being operated in
partnership with several state and
federal agencies, including the Ohio
National Guard and the Federal
Emergency Management Agency,
as well as volunteers and staff at
Active-duty members of the U.S.
Army Airborne 101st Division in Fort
Campbell, Kentucky are in charge of
administering the shots. Members of
the Ohio National Guard, many of them
from Brook Park, will also be at the site
Starting Friday, March 19, Ohioans
aged 40 years and older will qualify, as
well as individuals who have cancer,
chronic kidney disease, chronic
obstructive pulmonary disease (COPD),
heart disease, and obesity.
Anyone aged 16 and up will become
eligible for a shot starting March 29.
If you have additional questions
ideastream’s health team is answering
as many questions as possible. You can
send us your questions with our online
form, through our social media group,
or call us at 216-916-6476. We’ll keep
the answers coming on our website
and on the air.
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